Blesta

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Sensitive Information (If requested by staff) If requested by staff, include any sensitive information in this field. For example: SSH/SFTP login details, your Blesta staff login and URL, etc. This data will be ENCRYPTED and will be permanently DELETED when this ticket is closed. BE SURE TO INCLUDE A REPLY IN ADDITION TO THIS INFORMATION.

Only select this if this is a real emergency. Tickets with a priority of emergency that are not emergencies will be downgraded automatically.

Escalate to Emergency?

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