Support
Standard support department channel.
PRIORITY Select the appropriate priority. Critical and Emergency status are for actual emergencies. Opening a Critical or Emergency status that is not an emergency will result in the priority being updated to “Low”
NOTE! If you are getting a license error, make sure you have first tried to re-issue your license. To do so, click Manage next to your license in the client area, then Re-issue on the left, then check and save the re-issue checkbox and try again.